Warranty Policy

ByteTecpeak ensures that all our products are manufactured and assembled using standard materials and processes. This limited warranty (hereinafter referred to as "this warranty") applies to products purchased from ByteTecpeak.co.uk . ByteTecpeak reserves the right to determine the scope and availability of the warranty at its sole discretion, based on specific circumstances.

What Does This Limited Warranty Cover?

This warranty covers all material or workmanship defects on all ByteTecpeak products under this warranty.

What Actions Will Be Taken to Address Issues?

Once a product issue is confirmed, we may:

Replace defective parts

Exchange the product

Provide a partial or full refund (if a replacement product is not in stock)

If ByteTecpeak requires the return of a defective or damaged product, we will cover the shipping costs for the replacement or return.

How Long Does the Warranty and Customer Service Last?

ByteTecpeak products come with a warranty period of 5 years and lifetime customer support.

Warranty terms may vary by product and begin upon receipt of the product.

Specific product warranty policies can be found in the product description on the product page or in the user manual.

Customers can request an exchange, refund, or return if issues occur within the warranty period.

Detailed information on returns within the warranty period can be found in the ByteTecpeak Return Policy.

What Is Required for Warranty Service?

To request warranty service, please contact us at service@bytetecpeak.co.uk.

Once ByteTecpeak confirms the need for warranty service, we may:

Request additional information

Offer alternative solutions to resolve the issue

Please ensure that damaged or defective products returned to us are properly packaged in their original packaging.

Situations Not Covered by the ByteTecpeak Warranty

The following cases are not covered by the ByteTecpeak warranty:

Loss or theft of the product

Normal wear and tear, such as:

tires and batteries
Scratches and marks from regular use

User-caused damages, including:

assembly or storage not following the user manual

Neglect of necessary maintenance, which may lead to irreversible product damage over time

Environmental damages, including:
commercial use, accidents, adverse weather conditions, natural disasters, extreme temperatures, or humidity

Please Note: Warranty services are non-transferable, meaning that only the original purchaser is eligible for warranty claims. The warranty cannot be transferred to another individual.